Hi Friends,

Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do. There is just no time to look back, no time to wonder,"Will anyone read these pages?"

With regards,
Hemen Parekh
27 June 2013

Now as I approach my 90th birthday ( 27 June 2023 ) , I invite you to visit my Digital Avatar ( www.hemenparekh.ai ) – and continue chatting with me , even when I am no more here physically

Monday, 19 July 2021

OUT OF THE BOX - JOHN HAGEL

 


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When I read any book, I scribble my comments / notes in the margins


These reflect my views / opinions about what the author is saying – including my disagreement

Often, my comments are in the nature of telling myself :

Hey ! We should try out this idea in our own business ( Head-hunting / Online Recruitment )

Following are my comments re :

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Pg. No. xi

·         We are planning to introduce a series of “Modules” of our Global Recruiter in stages.

·         Pg. No. xii

·         What “Value” do we plan to deliver at the outset?

·         Datamining to create a “Structured” database

·         Search-engine to search this created database in many different ways.

Pg. No. xiii

·         Perhaps OES is an example!

·         “Multiple Vacancy” assignments are an example we discussed today!

·         If OES were to be a web-service, could we have made changes faster? The best way to test our Resumine & Resusearch would be to upload our own resumes (emails) on our own webservice! If we, ourselves, daily Upload & Process, 1000 email resumes – and then let our consultants “Search” this database on web, then we can “Sell” the concept to all corporates!

Pg. No. xv

·         In ResuMine, could we get our subscribers to “see” on opportunity of mutual benefit thru aggre-gation of

·         Popu Profile

·         Salary Profile

·         Career Profile

·         Func. Expo. Profile etc.

·         Of millions of resumes?

Pg. No. xviii

·         Rapid deployment of

·         New features within a Module

·         Altogether NEW modules.

Pg. No. 4

·         Dot-com approach (now out of window)

·         Trapped in “Legacy-Systems”?

Pg. No. 5

·         If we more our entire Resume Database (Module 1) on ciqretor web-server, along with “Member / Non Member” Search-Engines AND our entire OES, then would we need 6 servers “in-house” in our Marol office? And would we need expensive FIREWALL? – and expensive BACK-UP solution? – and expensive 128 kbps bandwidth? – and routers / hubs etc. etc.?

·         Would not all of these (in frastrncture) get taken care of by WEBSERVICE?

·         Instead of trying to get 50 franchisee to Marol Serrers (thru VPN), could we not launch Project OCTOPUS, in 1/10th the time, if, as I mentiod above, all our IT Sydtems were to be a WEBSERVICE? – starting with our selves, for first 3 months! Our consiltants can also work from their homes!!

Pg. No. 6

·         See my diagram of “Kal-Chakara” – which shows all of our Business-Partners.

·         Between them, 50 franchisees could have 500 clients – to whom we have no “Access” today. Project OCTOPUS will make these clients ‘our” clients!

Pg. No. 8

·         Evolution

Pg. No. 9

·         Projects

·         Manhattan

·         Judo

·         JAWS

·         Blackhole

·         Lock-In

·         Octopus

·         Etc. are the “answers” – of course, each of these, heavily depends upon IT – the enalsler.

Pg. No. 10

·         Unless you make yourself obsolete, your competitor will.

·         (Theodore Levitt – 1962)

·         “Kal-Chakra” is a vision to become Microsoft of recruitment! It is not about cost-saving.

Pg. No. 11

·         ResuMine-with all its “profiles” (Population / Salary / Functional exposure / Career etc.) – can deliver fantastic value to clients, each of whom can create & add to databank of “QUESTIONS”. We must capture knowledge of thousands of recruiters.

·         Read “Marketing Myopia” by Theodore Levitt (162) & my notes “Nature of our Business”.

·         Each project listed on p: 9, will need 6 months to implement – and that too, in sequence.

Pg. No. 12

·         Move in “rapid increements”.

·         “Multiple Vacancy” problem in OES?

Pg. No. 13

·         “Kal-Chakra” is such a “high-level view” – accept that, when it was conceived, “Web-Service” was not coined!!

Pg. No. 15

·         Manual Dataentry to create structured Databases from lakhs of resumes, is such a “inefficiency”, which ResuMine tackles admirably – in hundreds of companies.

·         HR managers to start with. Then whole set of Line Mgrs. who will interview candidates (eg. Resumine becomes an Interview-Aid)

Pg. No. 16

·         Recruitment is a “business-process” which can dramatically change in hundreds of companies when they adopt “Resumine / Resusearch” to begin with – and then, in rapid increements, rest of the modules of Global Recruiter.

·         Could it be that, in course of time, our CORE BUSINESS, will not be doing recruitment for clients but delivering to them, best-of-breed “Recruitment Tools”?

Pg. No. 17

·         Are PSS / Shilputsi / ABC Boyden / MaFoi / Hendricks, more nimble than us?

·         Can, an “economic incentive” of 30% share of our fees, help us mobilize assets owned by franchisees? We could “leverage” franchisees if all of them get connected by our “Process-Network” of Webservice-based OES.

Pg. No. 18

·         But, first, we must upload OES on web-server, and get our consultants to use it for 6 months, before we can throw it “open” to franchisees.

·         We must persevere.

Pg. No. 20

·         We launched our website on 14 Nov. 1997 (Nehry’s Birthday?)

Pg. No. 21

·         Today, our “Shopping Cart” is online but our OES is offline. If OES was also on our webserver, it would be easy to integrate both.

·         What Resumine does!!

·         If jobseekers can be treated as “product vendors” (they are trying to sell their service!) – then their “sales brochures” – i.e. email resumes, come in thousand different formats!

Pg. No. 22

·         Resume Database

·         How much “balance” left in client’s account?

·         Client wise “Transaction History” & “Payment History”

·         Online OES Inquiry-Screen?

Pg. No. 23

·         Email resume [Data entry] database Interview application candidate evaluation sheets [Data entry] SAP / HR application

Pg. No. 24

·         True freedom!

Pg. No. 25

·         Switch-on & Switch-off

·         Activate / De-activate / Re-activate.

Pg. No. 32

·         HR – XML for us? If ResuMine / ResuSearch, become the first HR application, to use HR – XML, others (at least in India) would be forced into adopting HR – XML.

·         Would other Indian websites be forced to adopt our LIST of

·         Industry-Names

·         Function-Names

o   Or (best)

·         PEN?

Pg. No. 33

·         ResuMine / ResuSearch are such “distinctive applications”, which can be shared by thousands of companies. They also have “Network Externality” feature.

·         For all businesses, quick (hire) “acquisition” of competent executives is quite critical.

Pg. No. 34

·         This is not much of a problem in India.

·         We will need to enter into appropriate agrecments with ICICI – direct & credit card companies.

Pg. No. 35

·         Nirmit can talk to them.

·         We will tie-up with number of jobsites so that a client’s job-advt (composed on our webservice) get uploaded on all job-sites.

·         When we add “features & functions & new Modules” to ResuMine / ResuSearch, clients have no problem of upgrading.

Pg. No. 36

·         We are such a Concentration-Point.

·         If we become the first webservice provider in India, we would attract software engineers, who wish to specialise in web-services. We would become a “learning ground”.

Pg. No. 37

·         We have been using our Search-Engine locally for a longtime but now, we plan to offer it as web-service – so, it may need a new interface.

Pg. No. 38

·         Recruitment is nothing but a “procurement application” which is part of overall HR application.

·         It is quite possible (as Pradeep Uddhas pointed out) that our ResuMine / ResuSearch, “Recruitment Application” could become a “FRONT END” for our “BUSINESS SERBICE” of headhunting!

Pg. No. 39

·         We would fall under this category. We want our existing applications (Module 1+ OES) to connect hundreds of franchisees (thru our webservice).

·         Our “unmet business needs”, are to network eith franchisees-only way to GROW.

Pg. No. 40

·         If we are the “first” to introduce Recruitment related Web-Service (using HR – XML), we stand a good chance to go Indian HR managers to accept / adopt, the “terminology” (Shared meaning) that we push – especially if thereare no other competing web-services in this sphere.

·         That means “us”.

Pg. No. 41

·         Ours would be such an “Application Service”

·         We must build such capabilities thru training of our existing tech team & adding to our team.

·         What are our existing Applications?

·         Module 1

·         Search Engine

·         OES

·         Online Resume Database

·         Corporate Database (DCA / Compiler)

·         Job Advt Database (Sajida)

·         Non-Member Database

·         Keywords Database

Pg. No. 46

·         Mouse-Clicks

·         HR Service provider / a pioneer

Pg. No. 50

·         We are saying the same-with our ResuMine & ResuSearch.

Pg. No. 51

·         ResuNine & ResuSearch will dramatically reduce “Recruitment Cycle time”.

Pg. No. 53

·         In our case small & medium enterprises may not be big recruiters. Our target group is LARGE corporates, hiring > 50 execs per year.

Pg. No. 54

·         We are not a Start-up & we have long track-record.

Pg. No. 55

·         To potential clients of our webservice, we must stress that,

·         We have been in “Recruitment Business” for 13 years

·         We are here to stay in that business-our core.

·         We have developed Applications ourselves & use these in our own business, day-in & day-out. We have removed all bugs & perfected these.

·         We keepimproving these applications & first “test” on ourselves before offering to clients.

·         We will give one month free trial.

·         We can afford to “Scale-Up” over 1 year period.

·         These will not be “issues” with Web-Service architecture.

Pg. No. 56

·         Our stability cannot be in doubt.

Pg. No. 60

·         I suppose we can avoid these in a Web-Service

·         We, too, should tie-up with special “Application Developers”

·         online Testting Service / e-learning etc.

Pg. No. 61

·         If, ultimately, our own Web-Service (HR applications) becomes like switching on / off a power-point, there may not be a case for “Strang Customer Relationship”!

·         Do we know who Supplies us power & where it comes from?

·         This has to be continuously “redefined”

·         Today, I have discussed with Sajida, outsourcing of “Project Mahattan”. (content creation)

·         A new feature every week?

Pg. No. 62

·         It is really the backbone of “Kal-Chakra” (the wheel of Time)

Pg. No. 67

·         If and when we move Module 1 / Search_Engine / OES etc. on Ciquetor Webserver, we will not feel any business-impact (i.e. productivity gain) but we would gain enormous experience testing these applications & perfecting them, so that when we offer the same, as a Webservice, to corporate clients, success will be guaranteed!

Pg. No. 68

·         Recruitment processes are important but not “mission-critical” as in Airlines / Banks / Stock Trading etc.

·         Network-Externality (eg: phones)

·         All the more reason to make Global Recruiter as “Industry-Standard” – at least in India.

·         Multiple Vacancy?

·         Which is worse.

·         We intiated work on OES in Aug. 2000, by releasing order on Applitech. We really started using it in Jan 2003 – and we still have few problems.

Pg. No. 69

·         Sajida?

·         Job-Sites?

·         Sajida + Jobsites

·         Resumes?

·         Like asking Sajida to deliver 1000 resumes (ofa particular kind?) – everyday!

·         Shehas to only “Upload” appropriate job-advt’s on jobsites.

·         Like our targeting to arrange final interview, within 1 week of order!

Pg. No. 70

·         When we post Job-Advts. on jobsites, “Job Alerts” go out automatically, to hundreds of “matching” cadidates, who click “Apply Online”.

·         Rolling forecast.

·         This is like asking Sajida & Jyoti Agarwal to deliver XYZ resumes (or Names) to ABC consultant on so-and-so, day! Imagine the impact if we had such 10 “hubs”!!

·         By uploading of our HOT JOBS (i.e. our requirements) on 3 jobsites, we are, in essence, using these as our “Suppliers”! We could post on many more jobsites-if consultants so desire.

Pg. No. 71

·         In our case, a client’s Manpower Planning Module (SAP / BAAN etc.) can directly check with our Web-Service (-& thru that, to other jobsites) whether a replacement for an executive who just resigned, is avaibale & in how many days! No need to advertise!!

·         Our Web-Service must become one.

·         JIT (Just-In-Time) approach.

·         This, in our case, is equivalent of not having any LOCAL resume database (Such as Module 1)! If we, change-over to WEB-SERVICE, we can discarvd Module 1!! – Just talk to other Jobsites.

Pg. No. 72

·         Are jobsites (-& franchisee placement agencies), Sending right kind / Suitable resumes against each inquiry?

·         Better resume-supplying jobsites

·         We, too, are in the business of “matching” demand & supply!

·         This Supply-Chain event-management is illustrated in Kal-Chakra.

·         We know too well how resumes become obsolete, unless updated.

Pg. No. 73

·         If jobsites become our business-partners (viz: Resume-Suppliers), what changes would they need to carry out?

·         To begin with, we should persuade smaller jobsites to become our “business-partners”. They will be more amenable.

Pg. No. 74

·         ERP?

·         Solutions

Pg. No. 75

·         This appears to be the greatest + point.

·         “ResuMine / ResuSearch” combination, could boost the productivity of auy Recruitment Dept. several fold. Of course, ability to send-out “Interview-calls (Emails)” to shortlisted candidates is vital.

Pg. No. 77

·         There is no such “criticality” in recruitment process. We must “sell”

·         Productivity gains

·         Intelligent decision-support

Pg. No. 78

·         Is this like offering OES to our franchisees as webservice? – rather than thru VPN or dedicated line. I expect most franchisees to be small placement agencies – all of whom can broadcast their “Search-Assignments” to all others & also offer their candidates to entire network-so that no vacancy remains “Unfilled”!

Pg. No. 79

·         In the area of databases / Search-engines / knowledgebases & recruitment processes, we have developed considerable expertise in last 13 years & enjoy credibility. It is time to leverage this.

·         We used XML in V 3.0 of our website in May 2000 (Partner websites) – 2 ½ yrs. ago.

·         With our limited resources, we must not even think of a “Franchisee Network” except thru a Web-Service-based OES. Of course, we will need to “redesign” OES.

Pg. No. 80

·         If we are able to pioneer “Global Recruiter” as a webservice in India, we could-and should-set the standards for others to follow. Of course, we must look at what “terms” BAAN / SAP / PEOPLESOFT use, in their HR modules since we want ResuMine / ResuSearch to be able to integrate with these leading ERP packages.

·         Our “broader relationship” with our clients is that of “Executive Search / Headhunting”. ResuMine / ResuSearch will enhance this relationship.

Pg. No. 81

·         Our Various Modules.

Pg. No. 82

·         Pl-talk to citi emphasize on our “Prepaid” Model & “pay-per-use” transactions.

Pg. No. 83

·         Even if we get 1000 corates to use our ResuMine, I doubt if they would want to share “their” resume-database with other Subscribers.

Pg. No. 84

·         The early mover will have the privilege of setting the standards.

·         Unless, it happens to be a “Killer Application” like e-mail – and priced so low (but most certainly, not “free”) that even medium-sized companies want to join-in.

Pg. No. 86

·         Recruitment is “Manpower Procurement”

Pg. No. 88

·         Large Resume Database

·         OES

·         A very large franchisee network of Placement Agencies, all using same OES hosted as webservice, will reduce the need to build-up large central Resume Database. But it could also happen otherway around, with every franchisee’s resume-database becoming online “accessible” to all other franchisees. A kind of “Virtual Employment Exchange – if we can rope-in all jobsites as well.

Pg. No. 89

·         Same with our (proposed) franchisee network. They will jump onto our webservice only if they can

·         Leverage their own resume databases

·         Better / faster fulfil their local client’s search-assignment, by being able to access database (inventory) of all other franchisees.

·         Crucial

Pg. No. 91

·         For us, “at the edge of our enterprise” (i.e. outside 3P Marol) are:

·         Clients

·         Franchisees (when appointed)

·         Jobsites (Resume-Suppliers)

·         Researchers (like Jyoti Agarwal)

·         Job Advts (Sajida)

·         Non Member Database (Vipul Zaveri)

·         Ciquetor

·         What others can do better

·         Also known as “Sub-Contracting” for 100 years! We are ourselves an example of “Recruitment outsourcing”.

Pg. No. 92

·         Our consultants must talk to our client almost daily & not wait for client’s HR manager to phone-up! This daily feedback on “progress” of assignment will inspire confidence.

·         For many HR mangers, being able to search & appoint a Senior Executive, could be a “Do-or-Die” situation!

·         Does this mean SAP of L & T, & BAAN of PEOPLESOFT of WIPRO, can all connect & exchange data with OES of 3P’s webservice? Can they all, monitor the progress of their own “Search-Assignments” in our OES, irrespective of HW/SW used by them? That would be GREAT news! That would certainly prompt them to prefer 3P, over other Search-Agencies! This would be a gred competive advantage!

Pg. No. 93

·         In a year, we may search / appoint 100 executives for 50 clients, from diff. Industries

·         Someday we will get client’s to integrate their man-power plans & their “Separation-Events” with our webservice Every resignation / death / promotion / transfer, is an “INQUIRY” for our webservice OES!

·         Thre will be no need for client to fill-in “manpower-request” or post a “Job-Advt”. If our webservice has the email resume of the “Resigning” executive, it can produce a “Short-List”!

Pg. No. 94

·         Are we (can we be classified as) an “Independent Software Vendor”?

·         Is “Global Recruiter” an “edge application” because we are a middle “Link” connecting corporates with candidates?

·         Will GR connect many enterprises?

·         ResuMine will do this.

·         Entire HR Process to be covered by Modules.

·         Self funding

·         Those corportes, who have never before used an application like ResuMine / ResuSearch, would not need any more coaxing, once they start using these.

Pg. No. 95

·         Ours will be a “Prepaid” service. We simply do not wish to get into the hassle of month-end tilling & collections. Whereas Indian HR managers may not use Credit Cards” for online payment, others elsewhere would want this convenience.

·         We too must tie-up with City Bank & ICICI.

·         Citi Bank (India) could be persuaded to become an early adopter themselves of our ResuMine / ResuSearch. Then confidence of other corporates will go up. In self-interest, Citi Bank may even promote our webservice to corporates!

Pg. No. 97

·         Our own internal “Core Process” is OES, which, we would convert to Web-Service, once we have, ourselves used ResuMine / ResuSearch (as Web-Service) for 2 months, without problems. Thereafter we will redesign OEs (with lot of simplicity & flexibility) for use by other corporates, & then launch our Project OCTOPUS.

Pg. No. 98

·         We have to build Incentive – payments feature in OES (-since it records “Net Collections”)

·         TALLY & OES (same data entered twice)

Pg. No. 100

·         We have no such in hibitions, because, really speaking, we are NOT an ISV! – nor wish to become one.

 

 

 

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